# Control your narrative — before someone else does

We monitor, manage, and improve what people find when they search for your brand — suppressing harmful content, amplifying positive signals, and building long-term credibility.

## Key Benefits

- SERP reputation audit and cleanup
- Negative content suppression
- Review management across platforms
- Brand monitoring and alerts

## Online Reputation Management, visualized

A quick visual summary of how online reputation management is scoped, delivered, and measured at Clarity Digital.

4+

Deliverables in scope

4

Outcomes you can track

4

Steps in our process

100%

Transparent reporting

### Where the work goes

Typical effort split across the deliverables in this engagement.

- Strategy & planning 38%
- Build & execution 13%
- Measurement & insight 38%
- Optimisation & growth 13%

### Outcomes you can expect

The benefits this engagement is designed to deliver, ranked by typical impact.

- SERP reputation audit and cleanup 95%
- Negative content suppression 83%
- Review management across platforms 72%
- Brand monitoring and alerts 60%

### Typical agency vs Clarity Digital

How our approach to online reputation management differs from the industry default.

|  | Typical agency | Clarity Digital |
| --- | --- | --- |
| Reporting | Vanity metrics in monthly PDFs | Live dashboards tied to revenue |
| Team | Junior account managers | Senior strategists on every account |
| Decisions | Opinion-led, channel-siloed | Data-led, integrated across channels |
| Ownership | Agency keeps assets & tools | You own all assets and accounts |
| Iteration cadence | Quarterly reviews | Weekly tests, monthly insight reviews |

## What's included

Everything you need to see real results — delivered with transparency and rigour.

- 1 SERP reputation audit
- 2 Suppression strategy and execution
- 3 Review management dashboard
- 4 Monthly reputation report

## Why Clarity Digital?

- No black-box reporting — you see exactly what we do and why
- Senior strategists on every account, not junior account managers
- Data-first — every recommendation is backed by evidence
- Integrated thinking across every channel we manage
- You own all assets, accounts, and data from day one

## Frequently Asked Questions

### Can you remove negative reviews or articles?

We can pursue removal through proper channels where grounds exist. Where removal isn't possible, we use legitimate suppression strategies to push negative content down in search results.

### How long does reputation repair take?

It depends on the severity. Minor reputation issues often show improvement within 3 months; significant SERP suppression projects typically take 6–12 months.